Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our student loan assistance services.
We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third parties.
We use the information we collect to provide, maintain, and improve our services, and to comply with legal obligations.
Process your student loan assistance forms, and provide ongoing support throughout your program.
Send you service updates, important notices about your loans, and respond to your inquiries and support requests.
Meet regulatory requirements, prevent fraud, and comply with federal student loan program regulations.
We may share your information in limited circumstances to provide our services and comply with legal requirements.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Federal loan servicers, government agencies, and authorized third-party service providers who assist in delivering our services.
When required by law, legal process, or to protect the rights and safety of our company, customers, or others.
In connection with a merger, acquisition, or sale of assets, subject to confidentiality agreements.
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
256-bit SSL encryption for all data transmission
Protected servers with access controls and monitoring
Regular privacy and security training for all employees
You have certain rights regarding your personal information, depending on your location and applicable laws.
Request access to your personal information we maintain
Request correction of inaccurate personal information
Request deletion of your personal information (subject to legal requirements)
Opt-out of marketing communications at any time
Request a copy of your data in a portable format
Request restriction of processing in certain circumstances
We use cookies and similar technologies to enhance your experience, analyze website usage, and provide personalized content.
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We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
Typical Retention Period: 7 years after completion of services or account closure, unless longer retention is required by law.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Modified" date. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy or our privacy practices, please contact us using the information below.